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Return Policy
📦 Please Note
Due to the nature of food products, we do not accept returns or exchanges once an order has been shipped.
Due to the nature of food products, we do not accept returns or exchanges once an order has been shipped.
Damaged or Incorrect Items
If your order arrives damaged, incorrect, or incomplete, please contact us within 14 days of delivery with clear photos of the package and items.
If confirmed to be our error, we will offer a replacement or refund at our discretion. Refunds are issued to the original payment method.
Non-Refundable
We do not accept returns for:
- Customer preference or taste
- Ordering mistakes
- Delays caused by customs clearance or shipping carriers
Shipping fees are non-refundable unless the issue was caused by our mistake.
Display prices in:JPY
